Christopher Madge
System Engineer
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Accenture at BestBuy Canada
October 19, 2009 - 9:21 pm
Tags: Accenture, Blackberry, Client, Exchange, Hardware, ITIL, SCCM, System Administrator, Windows, Workstation
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December 2008 – Present
Burnaby, BC
(Windows Infrastructure Systems Administrator)
About the Organization: Accenture is a global management consulting, technology services and outsourcing company, committed to delivering innovation. Accenture’s main area of expertise is technology. The particular part of the company that I was employed with was the Windows Infrastructure Services team at Best Buy Canada. The [...]
Linkatech Technologies
October 19, 2009 - 9:19 pm
Tags: Active Directory, Desktop, Exchange, Oracle, Remote Access, Server
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Sept 2008 – December 2008
Burnaby, BC
Support Engineer
About the Organization: Worked for Linkatech Technologies, a technical support company that among many other services provided a wide scope of IT Desktop and Server related Support services for customers ranging from home users with small based businesses to medium sized corporations in the lower mainland There are [...]
Innovation Networks
October 19, 2009 - 9:18 pm
Tags: 2003 Server, 2008 Server, Gateway, Kaseya, Linux Webhosting, Office 2003/2007, Patch Deployment, SBS, Scripting, Sonicwall, Symantec Endpoint, VPN
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January 2008 – September 2008
Richmond, British Columbia
Remote Support Engineer
About the Organization: This organization is a Managed Service Provider in the Richmond/Vancouver Area. With customers ranging from small business 5 workstation networks to medium enterprise networks with 200 workstations. Innovation Networks uses a standard network setup across it’s customer base. Components included Sonicwall [...]
Richmond Elevator Maintenance
October 19, 2009 - 9:15 pm
Tags: Backup, Desktop Authority, Domain, Exchange 2003, Exchange 2007, ISA 2004, ISA 2006, Network Printing, Remote Access, SQL 2005
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March 2006 – January 2008
Richmond, British Columbia
Information Technology Manager/Safety Officer
About the Organization: Richmond Elevator Maintenance is a medium sized organization with approximately 30 workstations at the Head Office and 175 elevator technicians in the field.
About the Role: This sole IT staff role consisted of taking a 30 person workgroup-based infrastructure and creating a Windows [...]
Christian Life Assembly
October 19, 2009 - 9:14 pm
Tags: Operations, Purchasing, Technology, Volunteer
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March 2006 – January 2008
Langley, BC
Operations Assistant
About the Organization: Christian Life Assembly is a large church located in Langley, British Columbia. With a congregation of over 5000 members, working with the Operations Administrator, Accounting Department and the Information Technology Department.
About the Role: This Operations position involved managing and configuring different software applications, managing church [...]
Sears Canada
October 19, 2009 - 9:12 pm
Tags: Apprehension, Conflict Resolution, Credit Card Fraud Investigation, Customer Server, Investigation, Law Enforcement, Loss Prevention, Retailer, Surveillance, Undercover
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March 2006 – January 2008
Surrey, BC
Resources Protection Investigator
About the Organization: Sears Canada is a major department store retailer with outlets located across Canada. Sears primarily sells clothes, tools, housewares, electronics and cosmetics. The position I served in was located in the Guildford Mall. This location was one of the largest locations in British Columbia.
About the [...]
Starbucks Coffee Company
October 19, 2009 - 9:11 pm
Tags: Coffee, Customer Service, Just Say Yes, Profitable, Quality, Safety/Security, Third Place
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January 2000 – November 2002
Coquitlam, BC
Shift Supervisor
About the Organization: Starbucks Coffee Company is a leader is the coffee retail market. With more stores located in the Lower Mainland than the State of Washington, the Vancouver market was a large portion of the Starbucks framework. Starbucks pioneered Fair Trade Coffee and the idea of paying coffee [...]
McDonalds Restaurants
October 19, 2009 - 9:07 pm
Tags: Consistent, Customer Service, Procedures, Training
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June 1997 – December 1999
Coquitlam, BC
Crew Trainer
About the Organization: McDonald’s Restaurants is a central player in the Fast Food service industry. A large portion of the McDonald’s mission and focus is on Customer Service. McDonald’s invests a significant amount of customer service training in its employee’s. McDonald’s also is known for delivering a consistent product. [...]